What Our Customers Says
FAQS
What is your shipping time?
We ship all orders within 24–48 hours, and the delivery time typically ranges from 6 to 15 days, depending on your location and order volume.
Do you offer refunds?
Yes! We provide a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of receiving your order.
Are your products high quality?
Absolutely. We work with trusted suppliers and conduct strict quality checks to ensure we deliver premium, high-quality products to our customers.
What if my product arrives damaged or incorrect?
If you receive a damaged, defective, or wrong item, simply contact our support team with photos, and we will send a replacement or issue a refund immediately.
What does OQRA stand for? (Our Mission)
OQRA represents our mission to deliver Quality, Reliability, Affordability, and Authenticity. Our goal is to bring customers products they love—backed by trustworthy service and a seamless shopping experience.